Home › Blog › How to Order Custom Kraft Mailers: A Step-by-Step Checklist
OrderingHow to Order Custom Kraft Mailers: A Step-by-Step Checklist
Ordering custom kraft mailers for the first time can feel like it involves more decisions than it actually does. In practice, most orders move through the same five steps, and knowing what to prepare before you request a quote shortens the whole process considerably.
Step 1: Choose your construction
Start with what you are shipping. Lightweight goods that do not need cushioning fit our Flat Kraft Mailer or Self-Seal Kraft Shipping Mailer. Fragile or small hard goods call for the Padded Kraft Mailer. Anything with liquid risk or weather exposure should look at the Poly-Lined Water-Resistant Kraft Mailer. Beauty and gifting brands often want the Kraft Mailer with Die-Cut Window, and folded apparel or multi-item bundles fit the Large-Format Kraft Mailer. If you are unsure, describe your product on the quote form and we will recommend one.
Step 2: Gather your artwork
Vector files — AI, EPS, SVG, or PDF — print the cleanest, but a high-resolution photo or PNG works too; our designers will recreate it print-ready at no charge if needed. If you do not have a logo at all, send a reference image or description and we will build one.
Step 3: Confirm size and quantity
Measure your product or existing packaging so we can recommend the closest stock size, or quote a custom one. Quantity can be approximate at this stage — our 250-piece minimum applies across every construction, and pricing improves at higher volumes.
| Step | What you provide | Typical turnaround |
|---|---|---|
| Quote request | Use case, rough quantity, product size | Same or next business day |
| Mockup | Logo file, color preference | 24–48 hours |
| Approval | Sign-off on final mockup | As soon as you are ready |
| Production | Nothing further needed | 2 weeks standard |
Step 4: Review your mockup
We turn around a photo-real mockup within 24 to 48 hours of receiving your logo and specs. Revisions are unlimited and free until you approve — there is no charge until the design is locked and production begins.
Step 5: Approve and plan for delivery
Once you approve, production starts the same day and standard runs ship in two weeks. If you have a firm launch date, mention it when you request your quote — rush production may be available.
Common mistakes that slow down a first order
The most common delay is not on our end — it is incomplete or low-resolution artwork submitted at the quote stage, which sends the process back a step while we request a usable file or build one from scratch. A close second is an unclear quantity range, which can lead to a mockup and price quote that has to be redone once the real order size is confirmed. Submitting your best-available artwork and a realistic quantity range up front, even if both are estimates, keeps the whole process moving in one pass rather than several rounds of back-and-forth before production even starts.
What happens after you place a repeat order
Once you have completed a first order, reorders move noticeably faster because your artwork, construction, size, and color specs are already on file and do not need to be rebuilt from scratch. Most repeat customers can skip straight from a quantity and timeline request to an updated price and confirmed delivery date, without needing a new mockup unless the design itself is changing. This is one of the practical advantages of sticking with one supplier for recurring packaging needs rather than re-sourcing and re-briefing a new vendor each time volume needs change.
Ready to start your order? Get a custom quote today. Learn more about how we work, or browse more guides.